Pioneer Event Sales Pickup Policy

For businesses that prefer faster access to their orders or want to manage their own logistics, Pioneer Event Sales offers convenient warehouse pickup for bulk orders and time-sensitive projects.

Our pickup process is designed to be simple, efficient, and aligned with the needs of commercial clients handling large or time-sensitive orders.

Pickup Location

All orders are available for pickup at our primary warehouse:

• 7935 130 St Unit #3, Surrey, BC V3W 0H7, Canada

This warehouse serves as our primary hub for inventory management and order fulfillment across Canada.

Pickup Timings

Our warehouse operates during standard business hours:

• Monday to Sunday: 10:00 AM - 6:00 PM

This allows flexibility for businesses managing different schedules and project timelines.

Order Readiness

To ensure accuracy and proper handling, orders are prepared before pickup. We recommend waiting for confirmation before visiting the warehouse.

• Orders are typically ready within 24 - 48 hours after confirmation

• Bulk or large-volume orders may require additional preparation time

• Businesses will be notified once the order is ready for pickup

We prioritize timely order preparation to support businesses working on strict event schedules.

Appointment Requirements

• No prior appointment is required for pickup

• Businesses can collect orders during regular warehouse hours once their order is ready.

This helps businesses collect orders conveniently without scheduling constraints.

Pickup Requirements

To ensure a smooth handover process, please bring:

• Order ID or confirmation details

• Valid ID proof

This helps us verify and release the correct order efficiently.

On-Site Assistance

We provide support at the warehouse to help with order handling:

• Assistance with locating and verifying orders

• Support for loading large or bulk orders

• Guidance for handling fragile or large decor items

This is particularly helpful for businesses picking up large or palletized orders.

Bulk Order Pickup

Our pickup process is designed to support businesses managing large inventory collections and time-sensitive event requirements.

• Suitable for decorators, rental companies, and wholesalers

• Easy handling of bulk inventory collections

• Efficient loading support for large items

This allows businesses to manage logistics directly and reduce delivery timelines.

Minimum Order Requirement

• No minimum order is required for pickup

However, most pickup orders are aligned with bulk or business requirements.

Need Help with Pickup Coordination?

If you need help coordinating pickup for large orders or specific timelines, our team is happy to assist.

Contact Us 👉

Disclaimer: This Pickup Policy is subject to change without prior notice. Any updates will be posted directly on our website and take effect immediately.